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Thinking

Ahead of the Deck.

The thinking that happens before the deck exists.

Most of what determines whether research is useful happens before anyone opens a slide template. It happens in how the question gets framed, what evidence gets taken seriously, and who is in the room when it's interpreted.

That's what this writing is about: consumer understanding, research practice, and what it takes to turn learning into a decision. Published on Substack.

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Whether the need is immediate capacity, a complicated question, or stronger consumer understanding, tell me what's going on.